faq

Frequently Asked Questions

Tell me about the Wallet Whale?

The Wallet Whale gives a multiple money saving deals and benefits to its customers as a reward for choosing Wallet Whale.



Wallet Whale empower our members with a variety of discount facilities and a huge range of membership benefits designed to empower lifestyle.


  • Huge savings on Highstreet shopping from top brand retailers
  • Mega online shopping deals
  • Buy Now Pay Later on your weekly shop when using your Wallet Whale
  • Free premium FLAVVA membership with Wallet Whale
  • Discounted Retail
  • Dining Out
  • Holiday Travel
  • Insurance Premiums
  • Exclusive Supermarket Deals
  • Health & Fitness for Less
  • Excusive Motoring Deals
  • Home & Garden Bargains

Where can I sign up for the AMAZING Wallet Whale?

Everyone is eligible for a Wallet Whale. It is an subscription based membership. To join costs £34.99, then a monthly fee of £19.99. Get Started TODAY!

Where can I use the Wallet Whale?

Visit the Wallet Whale Hub to access our full range savings and bonuses that your receive with the Wallet Whale. Why not download our app from the Apple Store for use on iPhones and iPads.

What savings will the Wallet Whale deliver?

Jump on in with your Wallet Whale and save over £1800 per year on lifestyle purchases.

How do I cancel if it’s not for me?

Very few people cancel their membership once they enjoy the enhanced lifestyle that Wallet Whale offers. However if you find that the masses of savings and huge benefits are not for you then that is fine. You may cancel your membership via your online portal under the "My Profile" section at any time or by calling writing to us at customerservices@walletwhale.co.uk

So, I can get a new mobile on contract? Who provides the phone contract?

The phone contract is not provided by Yes Solutions Limited (Wallet Whale). The Mobile Phone contract is supplied by but a 3rd party company, Halo Mobile Limited trading as XXXX.




Wallet Whale Membership



What is my scheme ID number?

Your scheme number is 2733

I have forgotten my password, what do I do?

When logging into the website, click the ‘forgotten password’ button and follow the instructions.

Oh No! I have lost my Wallet Whale Vectis Card. How do I order a new one?

Please email support on: customerservices@utopiamoney.co.uk

How do I log into the website?

Simply log in the website using the username and password you set when creating your account.

Who is this scheme available to?

Everyone … we have a 100% acceptance policy.